Job Position: ServiceNow Platform Architect

Work Location: Greater Noida / Pune / Hyderabad / Bengaluru.

Experience: 8+ to 15+ Years

MUST-HAVE SKILLS
8+ years of IT experience with solid ServiceNow Architecture experience.
Strong expertise in ServiceNow ITSM and enterprise platform architecture.
Experience with ITOM / ITAM / CSM / HRSD / SecOps / GRC / SPM.
Robust knowledge of CMDB, CSDM, Discovery, Service Mapping & Service Graph.
Hands-on ServiceNow development knowledge: JavaScript, Glide APIs, Business Rules, Script Includes, Client

Scripts, UI Policies & UI Actions.
Strong experience with REST, SOAP, APIs, Integration Hub & MID Server.
Knowledge of SSO, SAML, OAuth, LDAP, ACLs, Roles & ServiceNow Security.
Experience with ServiceNow upgrades, releases, deployment, CI/CD and DevOps.
Ability to create HLD/LLD, architecture diagrams, technical designs and platform roadmaps.
Robust communication, stakeholder management and technical leadership skills.

KEY RESPONSIBILITIES




Own and define the ServiceNow platform architecture and technical roadmap.
Establish architecture standards, governance, design principles and best practices.
Design scalable, secure, maintainable and upgrade-safe ServiceNow solutions.
Lead solution architecture across ServiceNow modules and enterprise initiatives.
Define integration, API, data and CMDB/CSDM architecture.
Review technical designs, configurations, customizations, scripts and integrations.
Drive platform performance, security, scalability and technical-debt reduction.
Collaborate with Enterprise Architects, Developers, Product Owners and Business Stakeholders.
Mentor ServiceNow technical teams and evaluate new platform capabilities.

EDUCATION

Bachelor’s/Master’s degree in Computer Science, IT, Engineering or equivalent.

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