Salary: ₹25,000 – ₹45,000 per month (based on experience)
Experience: 4–6 years
About the role
We import from five countries and deliver to customers across India. We need a senior operator who leads from the front, takes ownership of outcomes, and turns daily chaos into reliable systems. We hire for results, not for talk.
What you’ll own
End-to-end order flow: sourcing, import, dispatch, delivery and installation
Leading and guiding Operations Executives in daily execution
Writing and enforcing SOPs for fulfilment, logistics and installation scheduling
Managing vendors, couriers and installation partners across India
Tracking operational KPIs: on-time delivery, order accuracy, turnaround time and shipping cost
Handling escalations, then fixing their root cause so they don’t repeat
What we need
4–6 years in operations, logistics or supply chain; e-commerce, D2C or automotive is a solid plus
Experience guiding or supervising a team
Import or cross-border logistics experience preferred
Sharp problem-solver who stays calm under pressure
Solid with data, spreadsheets and order-tracking systems
Fluent English; Malayalam and/or Hindi preferred
How to apply Apply on Indeed. In the screening questions, share 3 bullet points describing the hardest operations problems you’ve solved and the results, with real numbers.
Pay: ₹25,000.00 - ₹40,000.00 per month
Advantages
Commuter assistance
Health insurance
Internet reimbursement
Life insurance
Paid sick time
Paid time off
Provident Fund
Education:
Bachelor's (Required)
Experience:
Operations management: 4 years (Preferred)