Job Summary

We are looking for an experienced and result-oriented Team Lead to manage and motivate our travel sales team handling the US and Canada processes. The ideal candidate should have strong knowledge of international flight bookings, Amadeus GDS, team management, and sales performance monitoring.

Key Responsibilities
Lead, manage, and motivate a team of travel sales executives to achieve daily, weekly, and monthly targets.
Monitor team performance, sales conversions, productivity, and customer satisfaction.
Ensure smooth operations for international flight bookings, ticketing, reissues, cancellations, and refunds.
Provide guidance and support for complex booking queries, fare rules, and itinerary planning.
Maintain strong knowledge of Amadeus GDS and international airline reservation procedures.
Conduct team meetings, performance reviews, and coaching sessions to improve productivity.
Handle customer escalations and ensure timely resolution of issues.
Monitor attendance, discipline, and adherence to company policies and quality standards.
Prepare daily, weekly,



and monthly performance reports for management.
Coordinate with management to implement sales strategies and achieve business objectives.

Required Skills & Qualifications
Minimum 3 years of experience in the travel industry, preferably with team-handling experience.
Strong knowledge of Amadeus GDS and international flight bookings.
Experience handling US/Canada travel processes preferred.
Proven ability to manage teams, achieve sales targets, and improve performance.
Excellent leadership, communication, problem-solving, and decision-making skills.
Ability to work under pressure and manage a target-driven workplace.
Comfortable working night shifts.

Benefits
5 Days Working
Meal Provided
Cab Facility
Friendly Working Environment
Growth opportunities Opportunities

Pay: ₹25,000.00 - ₹45,000.00 per month

Perks
Food provided
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Team Lead Sahibzada Ajit Singh Nagar
🏢 CPF Global Travel Solutions
📍 Sahibzada Ajit Singh Nagar