Lead international B2B/B2C collections teams, drive cash flow and DSO targets, monitor KPIs, resolve escalations, improve processes, prepare reports, and coach team members. 100% WFO with rotational 24x7 shifts, including nights.
Required Candidate profile
5–10 years of experience with international voice collections and prior team leadership. Excellent English, KPI-driven, robust analytical and coaching skills. Ex-TCS employees are not eligible.
📌 Team Leader Collections Gurugram
🏢 Gratitude India
📍 Gurugram
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