Team Leader – Loan Sales & Telecalling (NBFC)

Industry: NBFC / Financial Services

Location: Delhi

Job Type: Full time

Qualification: Minimum 12th Pass; Graduate preferred

Experience: 2–5 years in telecalling, loan sales, or financial services, including team-handling experience.

Job Summary

We are looking for a energetic and result-oriented Team Leader – Loan Sales & Telecalling to manage a team of telecallers responsible for generating leads, connecting with prospective customers, and driving loan sales for our NBFC business.

Key Responsibilities
Lead, supervise, and motivate a team of telecallers to achieve daily, weekly, and monthly targets.
Monitor team performance, call quality, productivity, and lead conversion.
Guide team members in pitching loan products and handling customer queries.
Ensure proper follow-up with prospective customers and maintain accurate lead records.
Support the team in achieving loan application and disbursement targets.
Provide regular coaching,



training, and performance feedback to team members.
Prepare daily and weekly performance reports for management.
Ensure professional customer communication and compliance with company policies.
Resolve customer concerns and assist team members in handling difficult cases.

Eligibility Criteria
Minimum 12th pass; graduates will be preferred.
Prior experience in loan sales, NBFC, banking, financial services, or BPO telecalling is preferred.
Previous team-handling or supervisory experience is required.
Positive communication, leadership, and team management skills.
Target-oriented approach with the ability to work under pressure.
Basic computer knowledge and familiarity with Excel or CRM software.

Salary Rs. 70000 - Rs. 1 lakh

Pay: ₹70,000.00 - ₹100,000.00 per month

Work Location: In person

📌 Team Leader – Loan Sales & Telecalling Nbfc Delhi
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📍 Delhi