Key Responsibilities
Outbound Cold Calling: Reach out to decision-makers (such as managers, directors, or owners) at other companies to introduce a product or service.
Lead Generation & Qualification: Assess whether a prospective business has a genuine need, budget, and timeline for your offering.
Appointment Setting: Schedule follow-up meetings or demos for the senior sales or business development team.
CRM & Data Management: Update customer relationship management (CRM) software with call outcomes, notes, and follow-up reminders.
Inbound Handling: Answer corporate queries, resolve service or product-related issues, and nurture incoming digital/phone leads.