Key Responsibilities:
Handle customer queries and provide support through inbound and outbound calls.
Understand customer concerns and provide accurate, prompt, and effective solutions.
Manage client relationships and ensure a positive customer experience.
Respond to customer questions regarding services and resolve issues efficiently.
Maintain professionalism, politeness, and transparent communication throughout every call.
Meet customer service quality standards and follow established processes.
Maintain proper records of customer interactions and follow up when required.
Perform other duties as assigned by the team leader or management.
Shift Timing: Rotational
Morning Shift: 6:00 AM – 2:30 PM
Night Shift: 9:30 PM – 6:00 AM
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Voice Process Jaipur
🏢 Gradding
📍 Jaipur
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