Overview The Tech Ops role is responsible for ensuring stability, reliability, and performance of the Azure-based platform. This includes monitoring systems, managing incidents, supporting deployments, and working closely with Dev and QA teams.

Key Responsibilities
Provide support during Central Standard Time (CST), from 9:00 AM to 4:00 PM (US time zone).
Monitor and manage Azure-based applications and infrastructure for availability and performance.
Perform system monitoring using tools such as Azure Monitor, Application Insights, Grafana, and similar observability platforms.
Handle incident triaging, root cause analysis, and coordinate with Dev teams for issue resolution.
Support SQL-based operations including querying, troubleshooting, and performance analysis.
Work with Cosmos DB for monitoring, data validation, and operational support.
Develop and maintain dashboards for system health and operational visibility.




Set up and improve alerting mechanisms to proactively identify system issues.
Participate in on-call support and ensure SLA adherence for incidents.
Collaborate with Dev, QA, and business teams to ensure smooth delivery and production stability.
Implement automation and scripting to improve operational efficiency.
Support CI/CD pipelines and deployment validations as part of DevOps practices.
Document incidents, resolutions, and operational procedures for knowledge sharing.

Technical Skills
Azure Platform (App Services, Function Apps, Monitoring, Alerts)
SQL (Querying, Troubleshooting, Performance tuning basics)
Cosmos DB (Data operations and monitoring)
Reporting: Telerik, Power BI
Monitoring tools (Azure Monitor, Grafana, Application Insights, Recent Relic)
Basic scripting/automation (PowerShell, Python or similar)
CI/CD and DevOps fundamentals

📌 Tech Ops Azure Platform Night Shift Hyderabad
🏢 Nitido It Solutions
📍 Hyderabad