Connect with customers through inbound and outbound calls and understand their property requirements.
Act as the first point of contact for customers entering the sales funnel.
Understand customer needs and recommend suitable plans or subscription offerings.
Explain plan features, advantages, pricing and value proposition clearly.
Handle customer queries, objections and concerns effectively.
Follow up consistently with interested customers to drive conversions.
Convince and negotiate with customers to complete the purchase.
Take complete ownership of plan closure and customer enrolment.
Maintain accurate customer and sales activity records in the CRM.
Work on fresh leads as well as older leads through structured follow-ups.
Achieve daily, weekly and monthly sales and conversion targets.
Build solid customer relationships and identify upselling prospects.