We are looking for a proactive and communicative Telecaller Sales Executive to handle inbound and outbound calls for order placement, coordinate with clients on payment and delivery follow-ups, and maintain effective communication with all stakeholders.
Key Responsibilities
Handle incoming and outgoing calls to take and confirm customer orders
Coordinate with clients and vendors for timely order follow-ups and confirmations
Follow up with parties for regular payment reminders and collections
Share product catalogs and promotional material with customers via WhatsApp
Maintain accurate records of calls, orders, and payment statuses
Address customer queries and complaints related to orders, payments, and products
Qualifications
Minimum 12th pass; a graduate degree is preferred
0–2 years of experience in telecalling, customer service, or coordination roles
Solid communication skills in Hindi and English
Basic knowledge of computer, MS Office, and WhatsApp for catalog sharing and record-keeping
Candidates who have worked in a distributor firm strongly preferred