Handle inbound and outbound customer calls as required.
Respond to customer queries and provide accurate information.
Assist customers with software usage, login issues, and application-related concerns.
Understand customer problems and provide appropriate solutions.
Explain product features and guide customers through the resolution process.
Maintain records of customer interactions and complaints.
Coordinate with the technical team to resolve complex issues.
Follow up with customers to ensure their issues are resolved.
Maintain skilled communication and achieve customer satisfaction targets.
Meet call quality standards and follow company policies
📌 Walk In Customer Support Executive Bengaluru
🏢 Vaps Technosoft
📍 Bengaluru
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