We are looking for a confident, enthusiastic, and customer-oriented Telecaller to contact potential clients, explain the company’s immigration and education consultancy services, handle inquiries, and schedule appointments for consultations.
Key Responsibilities:
Make outbound calls to potential clients and respond to incoming inquiries.
Explain the company’s immigration, visa, and education consultancy services.
Follow up with prospective clients and maintain regular communication.
Schedule appointments and coordinate with the counselling team.
Maintain accurate records of calls, client details, and follow-ups.
Provide correct information about services and forward complex queries to the appropriate team.
Achieve assigned calling targets and maintain skilled communication with clients.
Required Skills:
Valuable communication and interpersonal skills.
Basic computer knowledge and data-entry skills.
Ability to handle customer inquiries professionally.
Valuable listening, convincing, and follow-up skills.
Hindi and Punjabi communication skills; basic English is preferred.
Previous telecalling or customer service experience is an advantage.
Qualification: 12th Pass or Graduate preferred.
Experience: Freshers and experienced candidates can apply.