Job Title: Operations & Marketing Executive

Company: Puja At Home

Location: Ujjain, Madhya Pradesh (On-site at the co-founder's office)

Job Type: Full-time

Estimated Salary: Rs.8000 -16000 per month ( Negotiateable depending on experience and interview)

ABOUT US

Puja at Home is a spiritual services startup that helps families in India and abroad perform Hindu pujas virtually with experienced Vedic Panditjis from Ujjain, the city of Mahakal. We aim to make traditional rituals accessible and convenient for devotees, regardless of where they live.We are looking for a proactive, organised, and resourceful Operations & Marketing Executive to manage day-to-day puja operations, client communication, and marketing activities while helping us grow our brand and partnerships.

ROLE OVERVIEW

We are seeking a highly organized, trustworthy, and tech-savvy Operations and Marketing Executive to manage daily administrative tasks from our Ujjain office. This role is central to keeping our operations running smoothly, requiring a high degree of responsibility in handling sensitive information, managing day-to-day schedules, and communicating with international clients and helping with marketing and pandit coordinaton and hosting virtual puja with NRI clients . ​

KEY RESPONSIBILITIES

1. Puja Operations & Coordination:

- Coordinate with Panditjis to schedule and conduct pujas smoothly.

- Manage puja bookings, scheduling, client confirmations, and follow-ups.

- Attend and assist during virtual pujas with clients to ensure a seamless experience.

- Coordinate with clients and Panditjis regarding puja timings, samagri lists,



and other requirements.- Build and maintain a network of reliable Panditjis, including backup arrangements for scheduled pujas.

- Handle operational issues and ensure timely resolution of client queries.

2. Client Communication & Relationship Management:

- Respond to client enquiries and manage communication through WhatsApp, Instagram DMs, phone calls, and other channels.

- Attend client calls to explain services, understand requirements, and facilitate bookings.

- Follow up with leads and existing clients to improve conversions and customer satisfaction.

- Maintain clear records of bookings, client interactions, and operational updates.

3. Marketing & Brand Partnerships:

- Identify and reach out to influencers and content creators for collaborations.

- Connect with relevant brands and explore partnership opportunities.

- Develop and execute marketing strategies to increase brand awareness, engagement, and bookings.

- Support influencer campaigns, including coordination, follow-ups, content approvals, and deliverables.- Engage with the target audience on Instagram through comments, DMs, and relevant community interactions.

- Respond to influencer enquiries and coordinate collaboration requirements.

- Suggest creative ideas for campaigns, promotions, and audience growth.

4. General Operations & Growth:





- Support daily business operations and cross-functional activities.

- Track leads, bookings, collaborations, and follow-ups using Google Sheets and other basic tools.

- Identify opportunities to improve operational efficiency and customer experience.

- Take ownership of assigned tasks and ensure timely execution with minimal supervision.

​REQUIRED SKILLS & QUALIFICATIONS ​

- Robust communication and interpersonal skills.

- Good organisational, coordination, and follow-up skills.

- Comfortable speaking with clients, Panditjis, influencers, and business partners.

- Interest in operations, digital marketing, social media engagement, and business development.

- Basic knowledge of Instagram, WhatsApp Business, Google Sheets, and email communication.

- Proactive, responsible, and comfortable working in a startup environment.

- Must be based in Indore or Ujjain and available for a hybrid work arrangement.

- Must have a valid driving licence and the ability to travel locally when required. Having a personal two-wheeler is preferred.

PREFERRED CANDIDATE PROFILE:

- Candidates with experience in operations, customer support, marketing coordination, influencer outreach, or business development will be preferred.

- Freshers with strong communication skills, a willingness to learn, and a proactive attitude are welcome to apply.

- Candidates who can manage multiple responsibilities and take ownership of their work will be a good fit.

HOW TO APPLY

Send your updated resume to: [email protected]​

Pay: ₹8,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Operations and Marketing Executive (Ujjain)
🏢 PujaAtHome
📍 Ujjain