Job Description:

We are seeking a proactive and highly skilled Operations Site Reliability Engineer (SRE) to ensure the reliability, availability, scalability, and performance of critical applications and infrastructure. The ideal candidate will bridge the gap between development and operations, leveraging automation, monitoring, incident management, and cloud technologies to maintain highly resilient systems. Key Responsibilities Monitor production systems, applications, and infrastructure to ensure high availability and performance. Manage and respond to incidents, service outages, and critical production issues. Perform root cause analysis (RCA) and implement preventive measures. Develop and maintain monitoring, ing, and observability solutions. Create automation scripts and tools to reduce manual operational effort. Support CI/CD pipelines and deployment activities. Manage cloud infrastructure (AWS/Azure/GCP) and optimize resource utilization. Collaborate with development teams to improve application reliability and scalability. Define and track SLIs, SLOs, and SLAs for critical services. Perform capacity planning, performance tuning, and disaster recovery testing. Maintain operational documentation, runbooks, and knowledge articles. Participate in on-call rotations and production support activities.



Required Skills Robust Linux/Unix administration skills. Experience with cloud platforms (AWS, Azure, or GCP). Knowledge of container technologies such as Docker and Kubernetes. Experience with monitoring tools like Datadog, Prometheus, Grafana, New Relic, Dynatrace, Splunk, or ELK. Scripting experience using Python, Shell, PowerShell, or Go. Understanding of networking concepts, DNS, Load Balancers, Firewalls, and VPNs. Experience with CI/CD tools such as Jenkins, Azure DevOps, GitHub Actions, or GitLab. Familiarity with Infrastructure as Code (Terraform, ARM, CloudFormation). Strong troubleshooting and incident management skills.

Skills:

Site Reliability Engineering, CI/CD, AWS

About Company:

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

📌 Lead I - DevOps Engineering (Thiruvananthapuram)
🏢 UST
📍 Thiruvananthapuram