- Review project proposals to ensure in-scope and out-of-scope items effort and cost estimation deliverables assumptions and the proposed architecture are clearly defined.
- Analyze project requirements and prepare or update project timelines delivery methodology RACI milestones and deliverables.
- Ensure use cases and test cases are clearly defined before the project is onboarded to the delivery team.
- Prepare the Work Breakdown Structure (WBS) before implementation and review it with the Technical Lead.
- Establish timelines and milestones and plan delivery within the approved budget.
Technical Project Management
- Develop a sound understanding of the technical deliverables and work closely with Architects and Technical Leads to identify and manage risks dependencies and mitigation plans.
- Regularly review the technical solution and implementation progress with the Technical Lead to ensure planned activities are completed within the agreed timeline.
- Track project scope schedule effort dependencies and deliverables to ensure projects are delivered on time within budget and as per agreed scope.
- Assess project risks develop risk mitigation strategies and implement contingency plans to minimize the impact of potential issues.
- Identify project blockers and follow the defined escalation hierarchy for timely resolution.
Delivery Across Project Types
- Migration and cloud projects: Manage end-to-end delivery of cloud migration modernization and infrastructure projects tracking cloud-specific activities technical dependencies risks and milestones with Architects and Technical Leads.
- Non-migration technical projects: Manage end-to-end delivery of AI PoC implementations AI assessments and similar engagements ensuring requirements use cases test cases technical deliverables and timelines are clearly defined and aligned with the approved solution.
- Coordinate with the technical teams responsible for moving applications between Development Test Integration and Production environments.
- Manage change requests across cloud migration activities and track all associated events to maximize system availability and avoid errors.
Customer & Stakeholder Management
- Coordinate and conduct regular daily stand-ups and customer meetings and maintain meeting minutes action items expectations and discussion points.
- Prepare and share weekly project status reports covering progress risks issues dependencies and next steps.
- Maintain effective communication and coordination between customers Sales Architects Technical Leads Engineers and other stakeholders.
- Keep clients executives and external partners engaged throughout the project lifecycle to sustain involvement and satisfaction.
Project Governance & Documentation
- Maintain key project documentation including WBS RACI risk and issue registers meeting minutes status reports decision and action trackers and project closure documents.
- Ensure project activities and deliverables remain aligned with the approved scope timeline effort and customer expectations.
- Drive project closure activities and ensure required deliverables customer confirmation or sign-off and closure documentation are completed.
Effort & Commercial Management
- Review team timesheets and effort utilization against approved project estimates and maintain in line with agreed effort hours.
- Track project consumption and proactively highlight any effort or budget deviations.
- Obtain the final project consumption from the customer and coordinate with the Sales team for invoicing and partner-center billing.
Team Leadership & Reporting
- Provide leadership and guidance to project teams facilitate collaboration resolve conflicts and motivate team members to achieve project objectives.
- Drive difficult conversations with both customers and team members when a project needs to be brought back on track.
- Generate weekly and monthly reports aligned with the relevant metrics for each type of project - for example resource utilization technical evaluation of team members and customer success data points.
What You Bring
Experience & Technical Background
- 43 years of relevant experience in a development or engineering environment across Cloud migrations DevOps AI or SRE.
- Hands-on ownership of end-to-end delivery of platforms and products built on a modern technology stack (microservices cloud DevOps).
- Knowledge of cloud concepts DevOps and AI principles and practices.
- Proficiency in Agile methodologies applied to project management in cloud DevOps and AI environments.
- Basic understanding of automation and scripting security best practices and Infrastructure as Code.
Core Skills & Attributes
- Strong leadership qualities to guide and motivate teams towards project success.
- Excellent communication skills to clearly articulate project goals expectations and progress to stakeholders team members and clients supported by effective listening and negotiation skills.
- Highly organized with the ability to manage multiple tasks deadlines and resources effectively.
- Robust problem-solving skills to identify issues analyze alternatives and implement appropriate solutions promptly.
- Comfortable with ambiguity and capable of adjusting plans and strategies as needed.
- Ability to maintain composure stay focused and handle pressure while keeping the project on track.
License / Certification
- At least one of PSM PMP CSM or a certification in any Agile project management methodology. SAFe certification is good to have.
Required Skills:
Partner portal management (AWS and GCP) MDF and funding tracking Program and policy tracking Reporting Stakeholder coordination experience in partner operations alliance operations sales operations or a similar back-end role preferably in a cloud services IT services or SaaS company.