We are looking for a responsible and customer-focused Cafe Supervisor to oversee daily cafe operations and ensure smooth service. The ideal candidate should have strong leadership skills, good communication, and hands-on experience in cafe or restaurant operations.
Key Responsibilities
* Supervise daily cafe operations and ensure smooth service.
* Lead, guide, and coordinate the cafe team during shifts.
* Ensure excellent customer service and handle guest queries or complaints professionally.
* Monitor food and beverage quality, presentation, and service standards.
* Manage opening and closing procedures.
* Monitor inventory, stock levels, and wastage.
* Coordinate with the kitchen, bar, and service teams for efficient operations.
* Ensure cleanliness, hygiene, and safety standards are maintained.
* Handle billing and cash management when required.
* Monitor staff attendance, grooming, and performance.
* Support staff training and ensure SOPs are followed.
* Assist the Cafe Manager/Outlet Manager with daily reports and operational requirements.
Requirements
* 1–3 years of experience in cafe, restaurant, or hospitality operations.
* Previous supervisory or team-handling experience preferred.
* Strong communication and interpersonal skills.
* Good knowledge of F&B; service and cafe operations.
* Ability to handle customers and resolve operational issues effectively.
* Positive organizational and multitasking skills.
* Comfortable working in a fast-paced environment.
* Willingness to work flexible shifts, weekends, and holidays.
What We’re Looking For
* A confident and hands-on team leader.
* Customer-focused with a positive attitude.
* Strong attention to detail and service quality.
* Reliable, responsible, and proactive.
* Passionate about hospitality and delivering great guest experiences.
Interested candidates can apply with their updated CV.
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Paid time off