The Academic Counsellor is responsible for guiding students and job aspirants interested in government and competitive examinations. The role involves explaining available courses, understanding students' career goals, providing course-related guidance, following up on enquiries, and converting prospective students into enrolled learners.
Key Responsibilities
- Contact prospective students and job aspirants through phone calls, WhatsApp, and other communication channels.
- Explain available government exam and competitive exam preparation courses.
- Provide information about course fees, duration, eligibility, syllabus coverage, and learning facilities.
- Guide students in selecting suitable courses based on their educational qualifications and career goals.
- Handle enquiries related to competitive examinations, including Kerala PSC, SSC, Banking, UPSC, and other government recruitment examinations covered by the institution.
- Follow up with prospective students and convert enquiries into course admissions.
- Maintain student details, lead status, and follow-up records in the CRM/ERP system.
- Respond to student enquiries professionally and provide accurate course-related information.
- Coordinate with academic and marketing teams to support student enrolment.
- Achieve daily calling targets and monthly admission targets.
- Prepare daily reports on calls, follow-ups, leads, and admissions.
- Maintain positive relationships with students and provide basic support throughout the enrolment process.
- Should have a smart phone and required gadgets
- Sim card will be provided
Pay: Up to ₹24,000.00 per month
Perks:
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Provident Fund