- Delivering different types of packages like apparels, appliances, and food items
- Verifying recipient’s details before handing over the package
- Updating delivery status upon completion
- Accepting payments and maintaining transaction records
- Ensuring proper handling of the company vehicle
- Adhering to road safety guidelines and traffic rules at all times
- Checking for alternate and shorter routes to avoid heavy traffic
- Executing all deliveries within the given time frame
- Loading and unloading packages carefully
- Addressing customer queries and complaints in a timely and qualified manner
- Checking for any discrepancies or irregularities in the packages
- Obtaining the recipient’s signature upon delivery
- Reporting to the supervisor in case of any road accidents or traffic violations
- Seeking customer feedback on the service provided
- Preparing and maintaining logs and reports
- Ensuring the safety of products during the delivery process
- Prioritizing deliveries as per locations and deliverable items
- Reviewing and verifying invoices
- Arranging for return shipments when needed
- Coordinating with dispatchers and other team members
- Keeping track of shipments and inventory stock
- Reporting any suspicious or damaged packages to the supervisor Immediately