- Handle inbound and outbound customer enquiries through calls, portals, social media, and digital campaigns.
- Understand customer requirements and provide project information.
- Qualify leads and schedule site visits for the Sales Team.
- Follow up with prospects through calls, WhatsApp, and emails.
- Maintain CRM records, lead status, and follow-up updates.
- Coordinate with Sales and Marketing Teams for lead conversion.
- Share project details & offers with customers.