Admission Officer (AO)

Location: Tiruvallur, Tamil Nadu

Company: SK Learning Solutions – Aakash Institute, Tiruvallur Branch

Employment Type: Full-time

Reporting To: Branch Manager

Job Summary

We are looking for a dynamic and target-oriented Admission Officer (AO) to handle student enquiries, counselling, lead follow-ups, and admission conversions for our educational programs.

The Admission Officer will be responsible for converting enquiries and leads into confirmed admissions through effective communication, counselling, regular follow-ups, and relationship building with students and parents.

Key Responsibilities

* Handle incoming enquiries and assigned leads through phone calls, WhatsApp, and in-person interactions.

* Make regular outbound calls to prospective students and parents and generate admission opportunities.

* Understand students’ academic requirements, career aspirations, and course preferences.

* Counsel students and parents regarding courses, programs, academic structure, scholarships, fee details, and admission procedures.

* Convert qualified leads into confirmed admissions through effective counselling and follow-up.

* Maintain consistent follow-up with prospective students until the admission decision is completed.

* Handle objections related to fees, course selection, competition, location, timing, and other admission-related concerns professionally.

* Schedule and coordinate campus visits, counselling sessions, seminars, scholarship examinations, and parent meetings.

* Maintain accurate records of leads, calls, follow-ups, counselling, and admission status in the relevant system.





* Ensure that every assigned lead is followed up systematically and within the required timeline.

* Achieve monthly and annual admission targets assigned by the Branch Manager.

* Work closely with the Branch Manager, Academic Director, Sales & Marketing team, and faculty to support the admission process.

* Participate in admission campaigns, open houses, scholarship drives, parent interactions, and other branch promotional activities.

* Follow up with existing enquiries and old/untouched leads to generate additional admissions.

* Maintain a healthy and updated admission funnel and provide regular reports on lead status and conversions.

* Provide daily/weekly updates to the Branch Manager regarding calls made, leads contacted, follow-ups, conversions, and pending admissions.

* Maintain professional communication and a positive relationship with students and parents throughout the admission process.

* Ensure all admission documentation and processes are completed accurately and on time.

Target & Incentive

* Monthly admission targets will be assigned by the Branch Manager.

* Performance will be measured based on lead conversion, admission numbers, follow-up efficiency, and target achievement.

* Performance-based incentives will be provided for achieving assigned targets, as per company policy.

Required Skills & Qualifications





* Any Graduate with good communication and interpersonal skills.

* Prior experience in education sales, admission counselling, tele-calling, inside sales, or customer relationship management will be preferred.

* Freshers with excellent communication and a strong interest in sales may also apply.

* Excellent verbal communication and convincing skills.

* Strong follow-up and negotiation abilities.

* Target-oriented and result-driven approach.

* Ability to confidently interact with students and parents.

* Valuable telephone etiquette and customer-handling skills.

* Basic knowledge of MS Office/Excel and CRM/lead-management systems is preferred.

* Ability to work under targets and meet deadlines.

* Positive attitude, confidence, and willingness to learn.

Key Performance Indicators (KPIs)

* Number of calls and leads handled.

* Lead-to-counselling conversion.

* Counselling-to-admission conversion.

* Monthly admission achievement.

* Follow-up effectiveness.

* Revenue/admission contribution.

* Timely and accurate lead updates.

* Customer/parent engagement and satisfaction.

Ideal Candidate

The ideal candidate should be confident, persuasive, energetic, target-oriented, and passionate about helping students choose the right educational program. The candidate should be comfortable making a high volume of calls, handling parents and students, following up consistently, and converting enquiries into admissions.

If you are passionate about education, enjoy interacting with people, and have a strong sales mindset, we encourage you to apply.

Pay: ₹11,000.00 - ₹25,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 ADMISSION OFFICER/COUNSELLOR (Tiruvallur)
🏢 S K learning Solutions
📍 Tiruvallur