Job Description
We are looking for a motivated Sales and Marketing Executive to handle customer enquiries, promote our travel and documentation assistance services, follow up with prospective clients, and support business growth.

Key Responsibilities and Duties

- Attend to customer enquiries through phone calls, WhatsApp, email, and office visits.
- Explain services, prices, required documents, and applicable terms clearly.
- Prepare quotations and follow up with customers to convert enquiries into confirmed bookings.
- Promote air tickets, tour packages, visa documentation assistance, and other company services.
- Identify new sales opportunities and develop relationships with customers and B2B partners.
- Support social media marketing by sharing approved offers, posters, and service updates.
- Maintain accurate records of enquiries, follow-ups, bookings, and payments.
- Collect customer documents and coordinate with the processing team.




- Work towards agreed sales targets and submit regular activity reports.
- Handle customer concerns professionally and escalate issues when required.
- Protect customer information and avoid making unapproved promises about visas, jobs, or processing timelines.
- Assist with daily office administration and maintain a welcoming office environment.

Required Skills

- Valuable communication and customer service skills.
- Ability to communicate in Malayalam and English.
- Basic computer knowledge, including MS Office, email, and WhatsApp.
- Confidence in sales, negotiation, and customer follow-up.
- Good organisation, teamwork, and time management.
- Previous experience in sales, marketing, or the travel industry is an advantage.

Pay: ₹9,400.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance

Work Location: In person

📌 Office Sales and Marketing Executive (Punalur)
🏢 Travel Smart
📍 Punalur