28 Oct
|
Larisa Hotel & Resort
|
Pernem
28 Oct
Larisa Hotel & Resort
Pernem
Key Responsibilities
- Manage daily operations of Front Office, Housekeeping, F&B;, Kitchen, Engineering, Security, and other departments.
- Ensure high standards of guest service, Namaskar, grooming, hygiene, and hospitality.
- Monitor guest feedback, resolve complaints, and ensure guest satisfaction.
- Conduct regular property inspections and operational audits.
- Ensure implementation of SOPs, policies, and service standards.
- Monitor revenue, operational expenses, inventory, and cost control.
- Coordinate with department heads to improve productivity and service quality.
- Train, guide, and motivate employees to maintain qualified standards.
- Ensure proper maintenance, safety, security, and statutory compliance.
- Oversee resort facilities, outdoor areas, and seasonal operational requirements specific to Goa.
- Prepare operational reports and implement corrective action plans.
Qualification & Experience
- Degree or diploma in Hotel Management or Hospitality.
- Minimum 5–8 years of hotel/resort experience, including managerial responsibilities.
- Prior experience in resort operations will be preferred.
Required Skills
- Leadership and team management.
- Guest handling and problem-solving.
- Revenue and cost control.
- Communication and coordination.
- Knowledge of hotel SOPs and quality standards.
Pay: ₹60,000.00 - ₹1,640,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
📌 Operations Manager (Pernem)
🏢 Larisa Hotel & Resort
📍 Pernem