Job Description – Payment Collection Executive

Designation: Payment Collection Executive
Department: Accounts / Finance
Reporting To: Accounts Manager / Finance Manager
Experience: 1–3 Years
Location: [Company Location]
Employment Type: Full-Time

Job Summary

We are looking for a Payment Collection Executive responsible for timely collection of outstanding payments from customers, maintaining accurate customer ledgers, coordinating with Sales and Accounts teams, and ensuring healthy receivables and cash flow.

Key Responsibilities

- Follow up with customers for outstanding and overdue payments through calls, WhatsApp, emails, and personal visits when required.
- Maintain customer-wise outstanding, ageing, and collection reports.
- Update and maintain customer ledgers in Tally ERP.
- Record and verify customer payment receipts and ensure proper ledger adjustment in Tally ERP.
- Perform customer ledger reconciliation and identify differences or pending entries.
- Coordinate with the Sales Team regarding payment commitments and customer accounts.
- Ensure payments are collected as per agreed credit terms and payment schedules.
- Track promised payment dates and ensure timely follow-up.
- Prepare and share daily/weekly collection reports with management.
- Identify overdue accounts and escalate critical cases to the Accounts Manager.
- Coordinate with customers regarding invoices, credit notes, debit notes, and payment-related queries.
- Maintain proper records of payment commitments, follow-ups, receipts, and pending amounts.
- Visit customers for payment collection wherever required.




- Coordinate with the Accounts Team for bank entries, receipt entries, and ledger reconciliation.
- Ensure all collection-related transactions are accurately updated in Tally ERP.
- Support the Accounts Team in reducing DSO (Days Sales Outstanding) and improving collection efficiency.
- Follow company policies regarding credit limits, payment terms, and collection procedures.

Tally ERP Responsibilities

- Working knowledge of Tally ERP / Tally Prime is mandatory.
- Customer ledger creation and maintenance.
- Recording receipt entries and payment adjustments.
- Checking outstanding balances and ageing reports.
- Customer ledger reconciliation.
- Checking invoice-wise outstanding balances.
- Identifying and resolving differences between customer statements and company ledgers.
- Generating customer-wise outstanding and collection reports from Tally.
- Basic knowledge of accounts receivable and accounting entries.
- Coordination with the Accounts Team for correct accounting of collections.

Key Skills & Competencies

- Strong communication and negotiation skills.
- Excellent follow-up and convincing ability.
- Strong customer relationship management.
- Good knowledge of Tally ERP / Tally Prime.
- Good understanding of accounts receivable,



outstanding, ageing, and ledger reconciliation.
- Good working knowledge of MS Excel.
- Strong coordination skills with Sales and Accounts departments.
- Result-oriented and target-driven approach.
- Ability to work under pressure and meet collection targets.
- Strong discipline, ownership, and follow-up skills.

Key Performance Indicators (KPIs)

- Monthly payment collection achievement.
- Reduction in overdue outstanding.
- Collection against due-date payments.
- Achievement of assigned collection targets.
- Reduction in ageing receivables.
- Accuracy of customer ledger reconciliation.
- Accuracy and timely updating of receipts in Tally ERP.
- Timely submission of collection and outstanding reports.

Educational Qualification

- Graduate in B.Com / M.Com / BBA / equivalent preferred.
- 1–3 years of experience in payment collection, accounts receivable, credit control, or recovery.
- Practical knowledge of Tally ERP / Tally Prime is required.

Preferred Profile

- Strong experience in customer payment follow-up and collection.
- Valuable knowledge of Tally ERP, customer ledgers, receipts, outstanding and ageing.
- Experience in manufacturing, trading, building materials, furniture, laminate, or similar industries is preferred.
- Candidate should be comfortable making frequent customer follow-ups and travelling for collection when required.
- Should have a strong follow-up attitude, ownership, discipline, and result-oriented approach.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 payment collection executive (Surat)
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