JOB DESCRIPTIONTeam Leader – Sales

Company: George Maijo Automobiles
Brand: Maruti Suzuki NEXA
Department: Sales
Location: Vazhakkala, Kochi, Kerala
Reports To: Sales Manager / General Manager

1. Job Summary

The Team Leader – Sales is responsible for leading and motivating the sales team, achieving sales targets, ensuring excellent customer service, and driving vehicle sales growth at the NEXA showroom. The role involves monitoring team performance, managing customer relationships, and ensuring compliance with company standards and sales processes.

2. Key Responsibilities

- Lead, guide, and motivate the sales team to achieve monthly and annual sales targets.
- Allocate leads and monitor follow-ups with prospective customers.
- Monitor individual sales performance and prepare daily, weekly, and monthly sales reports.
- Ensure proper customer handling, test-drive arrangements, and vehicle demonstrations.
- Support sales executives in converting enquiries into bookings and deliveries.
- Monitor customer satisfaction and resolve customer complaints or escalate them when necessary.
- Conduct regular team meetings to review targets, performance, and sales strategies.
- Coordinate with the Sales Manager, CRM team, finance team, insurance team, and vehicle delivery department.
- Ensure timely follow-up on bookings, documentation, financing, and vehicle deliveries.
- Identify opportunities to improve sales conversion, customer retention, and referrals.
- Train and coach sales executives on product knowledge,



customer communication, and sales techniques.
- Ensure compliance with company policies, showroom standards, and NEXA brand guidelines.

3. Required Skills

- Leadership and team management
- Excellent communication and interpersonal skills
- Customer relationship management
- Sales planning and target achievement
- Negotiation and problem-solving
- Lead management and follow-up
- Reporting and MS Excel skills
- Product knowledge and automobile sales expertise

4. Educational Qualification

- Bachelor's degree in any discipline; an MBA in Marketing or Sales is an advantage.

5. Experience

- Experience in automobile sales, preferably in passenger vehicles or premium car dealerships.
- Prior experience managing or guiding a sales team is preferred.

6. Key Performance Indicators (KPIs)

- Monthly vehicle sales achievement
- Lead-to-booking conversion rate
- Booking-to-delivery conversion rate
- Test-drive-to-booking conversion rate
- Individual sales executive performance
- Customer satisfaction and feedback
- Lead follow-up effectiveness
- Cancellation rate and delivery performance

7. Working Conditions

- Full-time, showroom-based role.
- Working hours and weekly off as per company policy.
- Sales targets and performance reviews as per management guidelines.

Pay: ₹25,000.00 - ₹35,000.00 per month

Perks:

- Health insurance
- Internet reimbursement
- Leave encashment
- Paid time off

Work Location: In person

📌 Sales Team Lead (Kakkanad)
🏢 GEORGE MAIJO AUTOMOBILES
📍 Kakkanad