Job Title: Guest Relations Agent
Location: Noida, Uttar Pradesh
Experience: 3+ Years
Job Type: Full time
Job Description:
We are looking for a Guest Relations Agent to ensure excellent customer service, handle guest inquiries, resolve complaints, and maintain positive guest relationships.
Responsibilities:
- Welcome and assist guests professionally.
- Handle guest queries, feedback, and complaints.
- Coordinate with internal teams to ensure guest satisfaction.
- Maintain guest records and service standards.
Requirements:
- Minimum 3 years of relevant experience in guest relations or customer service.
- Excellent communication and interpersonal skills.
- Strong problem-solving and customer-handling abilities.
Pay: Up to ₹70,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund