A Food and Beverage (F&B;) Associate greets guests, takes accurate food and drink orders, and serves meals while maintaining high standards of cleanliness and customer service.
Job Description
- Guest Service: Greet customers, present menus, and offer menu recommendations.
- Order Management: Take food and beverage orders accurately and coordinate with the kitchen and bar for timely delivery.
- Table Management: Set up, clean, and maintain dining areas, tables, and service stations.
- Billing & Payments: Process guest bills and handle cash or digital POS payments safely.
- Safety & Hygiene: Uphold food safety rules, personal grooming, and clean workspace standards.
Qualifications
- Education: Diploma/Degree in Hotel Management.
- Experience:
0 to 2 years of experience in hospitality, restaurants, or customer service (freshers with a relevant qualification are often welcome).
- Skills: Strong communication, active listening, teamwork, and a friendly, customer-focused attitude.
- Physical Stamina: Ability to work in a rapid-paced environment and stand or walk for long shifts.