Job Description – Senior Desktop Support Engineer / Team Leader

Location: Malad West, Mumbai

Responsibilities:

- Lead and manage the support team.
- Handle installation, maintenance, and troubleshooting of desktops, laptops, printers, and other IT hardware.
- Manage Windows OS, software installation, and system configuration.
- Troubleshoot LAN, Wi-Fi, network connectivity, and peripheral issues.
- Provide onsite and remote technical support to clients and internal teams.
- Monitor service requests, ensure timely resolution, and maintain technical documentation.
- Perform preventive maintenance and system health checks.
- Coordinate with clients and management to ensure smooth IT operations.

Skills Required:

- Robust knowledge of computer hardware, Windows OS, and networking.




- Experience in desktop support and troubleshooting.
- Team leadership, communication, and problem-solving skills.
- Ability to manage technical issues and guide support engineers.

Qualification:
Diploma / B.Tech / ITI in IT, Electronics, Computer Science, or a related field.

Experience:
Experienced candidates with relevant desktop support and team-handling experience can apply.

Apply: [email protected]

Company: Vishal Digital

Pay: ₹25,000.00 - ₹32,000.00 per month

Benefits:

- Paid time off
- Provident Fund

Work Location: In person

📌 Senior Desktop Support Engineer (Team Leader) (Malad)
🏢 Vishal Digital
📍 Malad