JOB DESCRIPTIONTelesales Executive / Sales Counsellor

Company: OramFortune LLP
Projects: VidyaSkill & Swiss Overseas
Department: Sales & Counselling

Job Overview

OramFortune LLP is looking for a confident, target-oriented, and motivated Telesales Executive / Sales Counsellor to manage phone-based sales, counsel prospective students and clients, generate leads, and support the sales team across its VidyaSkill and Swiss Overseas projects.

The ideal candidate should have excellent communication skills, the ability to convert enquiries into admissions or sales, and the confidence to communicate professionally with potential customers over the phone.

Key Responsibilities

1. Telecalling & Sales

- Make outbound calls to prospective customers and follow up on incoming enquiries.
- Explain courses, services, and project offerings to interested prospects.
- Generate leads and convert enquiries into admissions, consultations, or sales.
- Follow up with interested customers through phone calls and WhatsApp.
- Maintain regular communication with prospects until conversion.

2. Student Counselling – VidyaSkill

- Counsel students regarding available courses, course duration, fees, and career opportunities.
- Explain course benefits, learning outcomes, internships, and placement assistance where applicable.
- Understand students' educational backgrounds and career goals to recommend suitable programs.
- Schedule counselling sessions and follow up with interested students.
- Assist students with the admission process and coordinate with the relevant team.

3. Overseas Education Counselling – Swiss Overseas

- Handle enquiries from students interested in studying abroad.
- Explain available study destinations, programs, eligibility requirements, admission procedures,



and fee structures using approved company information.
- Understand students' academic backgrounds and study preferences.
- Schedule consultations with the relevant overseas education counsellor when specialist guidance is required.
- Follow up with prospective students to support their admission journey.

4. Team Coordination & Employee Support

- Coordinate with other employees to ensure timely follow-ups and smooth lead management.
- Share customer requirements and lead updates with the relevant team members.
- Assist colleagues with follow-up calls, appointment scheduling, and customer communication.
- Maintain accurate records of calls, enquiries, follow-ups, and conversions.
- Participate in team meetings and contribute ideas to improve sales performance.

5. Reporting & Performance Management

- Maintain daily call and follow-up reports.
- Update lead status in the company's CRM or designated tracking sheet.
- Work towards assigned calling, counselling, appointment, and conversion targets.
- Identify customer concerns and communicate them to the appropriate team.
- Provide regular updates to the reporting manager.

Required Skills & Qualifications

- Good verbal communication skills in English, Hindi, and/or Punjabi.
- Confidence in handling phone calls and explaining services.
- Strong convincing, negotiation, and customer-handling skills.
- Basic computer knowledge,



including MS Excel, Google Sheets, and email.
- Ability to manage multiple enquiries and follow-ups systematically.
- Positive attitude, willingness to learn, and a target-oriented mindset.
- Strong coordination and teamwork skills.

Experience

- Preferred experience: 6 months to 2 years in telesales, telecalling, counselling, customer service, or sales.
- Freshers with excellent communication and convincing skills may also apply.
- Experience in educational counselling, digital marketing course sales, or overseas education counselling will be an advantage.

Performance Expectations

- Consistent outbound calling and lead follow-ups.
- Timely responses to prospective students and customers.
- Conversion of qualified leads into admissions, consultations, or sales.
- Accurate reporting and effective team coordination.
- Qualified customer service and relationship management.

Employment Details

- Job Type: Full-Time
- Department: Sales & Counselling
- Work Location: To be specified by the company
- Salary: As per experience and company policy
- Incentives: Performance-based incentives may be offered against defined sales targets.

Ideal Candidate

We are looking for someone who can confidently speak with customers, understand their requirements, explain the right services, follow up consistently, and help the company achieve its sales goals while supporting other team members.

Join OramFortune LLP and contribute to the growth of VidyaSkill and Swiss Overseas through effective sales, student counselling, and customer relationship management.

Pay: ₹8,800.00 - ₹40,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

📌 Telesales Marketing (Sahibzada Ajit Singh Nagar)
🏢 Oram Fortune
📍 Sahibzada Ajit Singh Nagar