About BidVeda
BidVeda helps government contractors across India navigate the public tendering ecosystem through technology-driven solutions, making it easier to discover, evaluate and bid for the right opportunities.
About the Role
We are hiring Civil Engineers who are articulate, proactive and customer-focused to manage client relationships, drive platform adoption and deliver an excellent customer experience. Your engineering background will help you understand clients’ work and tender requirements and guide them toward the right opportunities.
Key Responsibilities
- Build and maintain strong relationships with government contractors and their decision-makers
- Onboard new clients and train them to use the BidVeda platform effectively
- Understand each client’s work profile and help them identify relevant tender opportunities
- Provide prompt, professional support through calls, email, WhatsApp and client meetings
- Engage clients regularly to drive satisfaction, retention and timely renewals
- Coordinate with product, technical and sales teams to resolve client issues
- Identify opportunities for account growth, referrals and upselling
- Maintain accurate client records and follow-ups in the CRM
Requirements
- B.E./B.Tech in Civil Engineering (mandatory)
- 0–5 years of experience (freshers with excellent communication skills are welcome)
- Excellent spoken and written communication in English and Hindi; Gujarati is a plus
- Robust interpersonal skills and a genuine interest in client servicing
- A proactive, solution-oriented approach with disciplined follow-up
- Ability to build rapport with business owners and senior decision-makers
- Working knowledge of MS Excel and email
Good to Have
- Familiarity with government tendering, e-procurement portals (GeM, CPPP, state portals) and construction contracts
- Experience in account management, customer success or client servicing
- Willingness to travel for client visits when required
What Success Looks Like
- Satisfied, long-term clients
- Strong platform adoption and renewal rates
- Quick resolution of client issues
- Growth in existing accounts and referrals
Why Join BidVeda
- Work where civil engineering meets technology
- Direct exposure to India’s public procurement sector
- [Incentives / learning opportunities / other benefits]
If you are a Civil Engineer who enjoys working with people, solving problems and building lasting relationships, apply now.
Pay: ₹45,000.00 - ₹50,000.00 per month
Application Question(s):
- Do you hold a B.E./B.Tech in Civil Engineering?
- Are you willing to work from Ahmedabad and travel for client visits?
- Do you have any experience with government tenders or e-procurement portals?