Key Responsibilities

Operational Management

- Oversee daily business operations including inward, coordination, QC, packing, dispatch, and logistics.
- Ensure smooth coordination between sales, accounts, dispatch, QC, Packing and inventory departments.
- Monitor operational workflows and improve process efficiency.
- Develop and implement SOPs for operational activities.
- Ensure timely execution of orders and commitments to B2B clients.

Inventory & Stock Control

- Monitor stock movement, product inventory, and material utilization.
- Ensure proper tracking of inward/outward stock, transfers, and dispatches.
- Coordinate with stores and inventory teams for accurate stock management.
- Minimize stock discrepancies, packing material wastage, and operational losses.
- Ensure proper documentation of GRN (Goods Received Note), issue/receipt entries, and stock records.

Production & Dispatch Coordination

- Coordinate with production teams for order planning and timely completion.
- Ensure timely dispatch of orders as per delivery schedules.
- Monitor product movement between departments.
- Handle dispatch planning, courier/logistics coordination, and shipment tracking.

Vendor & Team Coordination

- Coordinate with vendors, transporters, and service providers.
- Supervise operational staff and ensure discipline, productivity, and accountability.
- Train teams on operational procedures and reporting systems.




- Resolve operational bottlenecks and escalations efficiently.

Reporting & Documentation

- Prepare daily operational MIS reports.
- Monitor production, dispatch, stock, pending orders, and operational performance.
- Maintain operational records, approvals, and documentation systematically.
- Coordinate with management for operational planning and execution.

Compliance & Quality Control

- Ensure adherence to company policies and operational standards.
- Coordinate with QC teams to maintain product quality standards.
- Ensure proper handling of inventory and high-value products.
- Support audit and compliance requirements related to stock and operations.

Required Skills

- Strong operational and inventory management skills
- Team handling and coordination abilities
- Knowledge of inward, outward, dispatch, and stock processes
- Excellent problem-solving and decision-making skills
- Solid MIS reporting and documentation skills
- Vendor management and coordination
- Process-oriented and detail-focused approach
- Good communication and leadership skills
- Proficiency in Excel and ERP/software systems

Key Expectations

Stock reconciliation on a regular basis

Providing dashboards and reports

Devising SOP and checklists

Managing ERP

Ensuring Smooth Operations

Pay: ₹20,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Operations Manager (Mumbai)
🏢 Silbells(Ornament Creations
📍 Mumbai