Job Role: Customer Support Executive – Non-Sales
Salary: ₹20000 – ₹25,000 In-Hand + incentive
Working Days: 5 Days a Week
Weekly Offs: 2 Days
Qualification: Minimum 12th Pass
Experience: Freshers and Experienced Candidates Can Apply
Communication Skills: Good English Communication
Job Location: Dwarka, Delhi
Key Responsibilities
- Handle customer inquiries through calls, chats, and emails.
- Provide accurate information and resolve customer queries efficiently.
- Deliver professional, polite, and customer-friendly support.
- Maintain high customer satisfaction and service quality standards.
- Update customer information and interaction records in CRM systems.
- Coordinate with internal teams to ensure timely issue resolution.
- Follow company policies, processes, and customer service guidelines.
Required Skills & Qualifications
- Positive verbal and written English communication skills.
- Basic computer knowledge and typing proficiency.
- Strong listening and problem-solving abilities.
- Excellent interpersonal and customer-handling skills.
- Positive attitude, patience, and willingness to learn.
- Ability to handle customer queries professionally.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10?
- How many months of experience do you have in calling related roles?
- What's your last in-hand salary ?
- Are you ok with the sales role with higher incentives ?