Company: Samal Auto India
Department: Sales
Designation: Dealer Sales Executive (DSE)
Location: Joda,Jashipur,
Reporting To: Assistant Sales Manager /DSM
Job Purpose
To achieve assigned HCV sales targets by generating new leads, developing the market, acquiring customers, conducting field visits, and ensuring effective customer follow-up and relationship management.
Key Responsibilities
- Sales Target Achievement
- Achieve assigned monthly and quarterly HCV sales targets.
- Prepare daily and monthly sales plans to achieve business objectives.
- Lead Generation & Customer Acquisition
- Generate recent leads through field visits, references, market activities and customer contacts.
- Identify potential HCV customers such as transporters, fleet owners, contractors and business operators.
- Convert enquiries into bookings and retail sales.
- Field Sales & Market Development
- Conduct regular market and customer visits.
- Identify new business opportunities and untapped markets.
- Monitor competitor activities, products and market trends.
- Customer Relationship Management
- Understand customer requirements and recommend suitable HCV products.
- Maintain regular follow-up with prospective and existing customers.
- Develop long-term customer relationships and generate repeat/referral business.
- Product Knowledge
- Maintain good knowledge of HCV products, specifications, applications and key features.
- Explain product benefits, finance options and ownership benefits to customers.
- Sales Process & Documentation
- Follow the prescribed sales process and company/Tata Motors guidelines.
- Ensure proper documentation for enquiries, bookings and vehicle delivery.
- Update customer and sales information in the CRM/DMS system regularly.
- Coordination
- Coordinate with Finance, Insurance, Service, Workshop and other departments for smooth vehicle delivery.
- Coordinate with the ASM/Branch Manager regarding customer requirements and sales opportunities.
- Daily Reporting
- Submit daily customer visit, lead, enquiry and follow-up reports.
- Maintain updated sales pipeline and provide regular status reports to the reporting manager.
- Qualification: Graduate preferred.
- Experience: 0–5 years in Sales/Automobile/Commercial Vehicle Sales preferred.
- Freshers with good communication and sales aptitude may also be considered.
- Valid driving licence and willingness to travel for field sales will be preferred.
- Salary: Competitive salary as per market standards, based on experience, skills and suitability for the role.
Key Skills
Sales & Negotiation | Customer Relationship | Field Sales | Lead Generation | Market Development | HCV Product Knowledge | CRM/DMS | Communication | Follow-up | Target Orientation