Job Title: Customer Service Executive, Airtel Black RM / Air India (Voice Process)
Company: iEnergizer
Location: Noida, Uttar Pradesh (Work from Office)
Job Type: Full-time, Permanent
Pay: Up to ₹30,000 per month (CTC)
Experience: 1+ year in BPO Voice Process
iEnergizer is hiring confident, customer-focused voice professionals for its Airtel Black /Air India(Relationship Manager (RM) process in Noida. You will handle calls from customers, resolve their queries, and build strong relationships to deliver an excellent customer experience.
Responsibilities
- Handle inbound and outbound calls
- Resolve queries related to services, billing, plans, and account support
- Build and maintain strong relationships with premium customers
- Meet quality, productivity, and customer satisfaction targets
- Record accurate call details in the system and follow process guidelines
- Maintain professionalism and a positive attitude on every call
Requirements
- Any graduate
- Minimum 1 year of experience in a BPO voice process (mandatory)
- Excellent verbal communication in English
- Willingness to work from the office in Noida
- Ability to work in rotational shifts
- 5 working days a week
How to Apply
Click Apply Now, or contact HR directly:
HR Harmeet +91-XXXXXXXXXX
Pay: ₹30,000.00 per month
Perks:
- Life insurance
- Provident Fund
Work Location: In person
📌 Domestic Customer Support Service (BPO) (Noida)
🏢 Careermakers
📍 Noida
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