About the Role

We are seeking a highly experienced and results-driven Head of Operations to lead end-to-end manufacturing operations for a premium women's ethnic wear manufacturing facility in Gurugram.

The ideal candidate must possess extensive experience in managing high-value, craftsmanship-intensive garments, with mandatory hands-on operational expertise in heavy hand embroidery, Adda work, intricate embellishments, and premium garment construction.

The role requires a robust combination of manufacturing leadership, technical expertise, production planning, quality management, cost optimisation, and workforce management to ensure consistent delivery of premium-quality products.

Key Responsibilities

1. End-to-End Manufacturing Operations

- Lead and oversee all manufacturing functions, including production planning, cutting, embroidery, stitching, finishing, quality assurance, and dispatch.
- Ensure seamless coordination across departments to achieve production, quality, cost, and delivery objectives.
- Establish robust operational processes, accountability frameworks, and performance monitoring systems.

2. Hand Embroidery & Adda Operations

- Manage large-scale, craftsmanship-intensive hand embroidery and Adda operations.
- Ensure technical excellence in intricate handwork, including Zardozi, Aari, Dabka, sequins, beadwork, and other premium embellishment techniques.
- Optimise artisan allocation, production capacity, embroidery lead times, and workmanship consistency.
- Establish effective quality controls to minimise rework, fabric damage, and material wastage.

3. Production Planning & Delivery Management

- Develop and execute production plans aligned with order commitments, capacity, and available resources.
- Monitor work-in-progress, production bottlenecks, and critical-path activities.
- Ensure timely execution of complex, high-value garments without compromising craftsmanship or quality.

4.



Productivity & Operational Excellence

- Drive productivity improvement through effective manpower utilisation, process engineering, line balancing, and workflow optimisation.
- Identify opportunities for cost reduction, capacity enhancement, and lead-time improvement.
- Implement structured KPIs, daily performance reviews, and continuous improvement initiatives.

5. Quality & Craftsmanship Excellence

- Establish stringent quality standards across embroidery, garment construction, finishing, and final inspection.
- Ensure consistency in garment fit, finishing, embellishment placement, and overall product aesthetics.
- Drive root-cause analysis and corrective actions to minimise defects, alterations, and rework.

6. Cost & Resource Management

- Manage manufacturing budgets, manpower costs, production expenses, and resource utilisation.
- Monitor cost per garment, material consumption, wastage, and operational profitability.
- Optimise internal and outsourced production activities while maintaining quality and delivery standards.

7. Leadership & Team Development

- Lead cross-functional teams comprising production managers, embroidery supervisors, artisans, industrial engineering, quality, and finishing personnel.
- Build a performance-driven culture with clearly defined responsibilities and accountability.
- Strengthen workforce capability through training, skill development, and structured performance management.

Candidate Profile

Mandatory Requirements

- Minimum 15 years of experience in apparel manufacturing,



with significant leadership exposure in premium or luxury women's ethnic wear.
- Proven experience in managing heavy hand embroidery, Adda work, and intricate surface embellishment operations.
- Strong technical understanding of complex garment construction, embroidery processes, premium fabrics, and finishing requirements.
- Demonstrated capability in managing large manufacturing teams and multiple production departments.
- Strong command of production planning, capacity management, quality systems, costing, and on-time delivery.

Preferred Qualifications

- Degree or diploma in Fashion Technology, Textile Technology, Apparel Production, Industrial Engineering, or a related discipline.
- Prior leadership experience in established premium ethnic wear manufacturing houses, designer labels, couture production units, or luxury apparel manufacturing facilities.
- Experience managing in-house artisans, outsourced embroidery units, and specialised craftsmanship vendors.
- Working knowledge of ERP systems, production MIS, and manufacturing performance dashboards.

Key Performance Indicators (KPIs)

- On-time delivery performance
- Production plan adherence
- Manufacturing productivity and capacity utilisation
- Embroidery and stitching quality performance
- Rework and rejection percentage
- Cost per garment and manufacturing cost variance
- Work-in-progress and production lead time
- Manpower productivity and resource utilisation

Ideal Candidate

A seasoned manufacturing leader who combines deep technical knowledge of premium ethnic wear craftsmanship with strong operational and commercial acumen, capable of transforming a craftsmanship-intensive manufacturing facility into a highly efficient, quality-driven, and scalable operation.

Pay: ₹200,000.00 - ₹250,000.00 per month

Work Location: In person

📌 Operations Head (Gurugram)
🏢 StitchLens Strategic Partners
📍 Gurugram