Key Responsibilities :

* Manage end-to-end service operations for fire doors, including installation, inspection, maintenance, repairs, and replacements

* Plan, schedule, and oversee fire door installations, managing resources, budgets, and risk mitigation.

* Ensure compliance with fire safety regulations, NBC, local fire norms, and manufacturer guidelines. Approve technical designs, conduct site inspections, and maintain documentation.

* Coordinate with clients, consultants, facility managers, and internal teams

* Conduct site audits, service reports, and compliance documentation

* Supervise and train service technicians and subcontractors

* Handle customer complaints, escalations, and technical queries effectively

* Maintain service KPIs,



quality standards, and turnaround times

* Support sales and projects teams with technical service inputs and site assessments

* Manage service tools, spares inventory, and vendor coordination

* Prepare and submit service reports, MIS, and performance reviews

* Handling Installation Teams and daily reporting

Pay: ₹15,000.00 - ₹47,000.00 per month

Advantages:

- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Work Location: Hybrid remote in Bengaluru, Karnataka

📌 Service Manager (Bengaluru)
🏢 IGI
📍 Bengaluru