28 Oct
|
Overlook Global
|
Ahmedabad
28 Oct
Overlook Global
Ahmedabad
About Overlook Global
Overlook Global is a U.S.-based hospitality investment and asset-management platform focused on hotel acquisitions, underwriting, portfolio management, financial operations, and investment management.
Position Overview
Overlook Global is seeking an organized, proactive, and highly dependable Operations & Executive Support Manager to support the Managing Partner and help manage the day-to-day administrative operations of our Ahmedabad office.
This is a broad, hands-on role combining executive support, office operations, coordination, documentation, communication, and administrative control.
The ideal candidate should be comfortable receiving high-level instructions, determining the necessary next steps independently, following through until completion, and communicating clearly with leadership in both India and the United States.
This is not a traditional HR Manager position. The role may assist with employee administration and onboarding coordination, but its primary focus is executive support and office operations.
Key ResponsibilitiesExecutive Support
- Provide direct administrative support to the Managing Partner.
- Manage calendars, meetings, appointments, reminders, and follow-ups.
- Draft, review, organize, and coordinate professional emails and correspondence.
- Prepare meeting agendas, notes, action items, and follow-up trackers.
- Maintain executive task lists and ensure open items are followed through to completion.
- Coordinate meetings between India and U.S.-based team members.
- Assist with travel arrangements, itineraries, reservations, and related logistics.
- Prepare documents, presentations, reports, and administrative materials as requested.
- Handle confidential information with discretion and professionalism.
Office Operations
- Support the day-to-day operations of the Ahmedabad office.
- Coordinate with office vendors, landlords, internet providers, equipment suppliers, and other service providers.
- Maintain office supplies, equipment records, access lists, and administrative documentation.
- Coordinate employee laptops, email accounts, system access, and onboarding logistics with the appropriate internal teams.
- Assist with office expansion, vendor quotations, purchasing, and facilities coordination.
- Maintain organized digital and physical office records.
Administrative & Document Control
- Maintain SharePoint folders, trackers, records, templates, and internal documents.
- Ensure the latest approved version of documents is properly stored and distributed.
- Maintain decision logs and track changes to important internal processes and documents.
- Organize employee documentation and administrative files.
- Assist in maintaining company policies, SOPs, checklists, and recurring administrative calendars.
- Help ensure important deadlines and recurring obligations are tracked and completed.
People & Recruitment Coordination
- Coordinate candidate interviews and interview schedules.
- Communicate with candidates, recruiters, and hiring managers.
- Assist with offer-document coordination and joining formalities.
- Coordinate new-hire onboarding and employee exit logistics.
- Maintain employee records, attendance information, leave records, and administrative documentation.
- Coordinate payroll inputs and employee information with the company’s external payroll, CA, or professional service providers where required.
- Support employee engagement and general office communication.
The position will not have independent bank access or payment-release authority.
Reporting & Follow-Up
- Prepare a concise weekly India operations update for leadership.
- Track open items across recruiting, office operations, employee administration, vendors, and executive requests.
- Identify delays, missing information, or conflicting instructions before execution.
- Escalate issues requiring management approval while independently resolving routine operational matters.
Ideal Candidate Profile
We are looking for someone who is:
- Highly organized and detail-oriented.
- Proactive and comfortable working independently.
- Able to take a brief instruction and determine the steps required to complete the task.
- Strong in professional written and spoken English.
- Comfortable drafting emails to senior management and external parties.
- Excellent at follow-up and closing open items.
- Confident communicating with senior leadership.
- Discreet when handling confidential information.
- Comfortable working in a growing organization where responsibilities may evolve.
- Able to manage several priorities simultaneously without losing track of details.
Qualifications
- Bachelor’s degree in Business Administration, Management, Commerce, Human Resources, or a related field.
- Approximately 2+ years of relevant experience in executive support, office administration, operations, HR operations, or a similar role.
- Strong working knowledge of Microsoft Outlook, Word, Excel, PowerPoint, and Microsoft 365.
- Experience with SharePoint, HRMS, project trackers, or similar systems is preferred.
- Previous experience supporting senior executives or working with U.S./international stakeholders is strongly preferred.
- Experience in qualified services, financial services, investment management, hospitality, consulting, or a corporate office environment is advantageous.
Working Hours
The position is based on-site in Ahmedabad during normal India business hours, with flexibility required for occasional coordination with U.S.-based leadership due to the time-zone difference.
This is not intended to be a permanent night-shift position.
What Success Looks Like
A successful person in this role will make the organization more efficient by ensuring:
- Leadership spends less time on administrative follow-up.
- Meetings and commitments do not get missed.
- Emails and documents are handled professionally.
- Office issues are resolved quickly.
- Records and files remain organized and current.
- Recruitment and onboarding processes move efficiently.
- Open tasks have clear owners and deadlines.
- Routine administrative matters are handled without unnecessary escalation.
The objective of this position is simple: keep the India office organized, keep the Managing Partner informed, and make sure important work gets completed.
Pay: ₹10,000.00 - ₹35,000.00 per month
Benefits:
- Flexible schedule
Application Question(s):
- Have you directly supported a founder, CEO, Managing Director, Partner, or other senior executive?
- Are you comfortable occasionally coordinating with U.S.-based leadership outside normal India business hours?
- Describe a situation where a senior executive gave you a brief or incomplete instruction. How did you determine what needed to be done and complete the task without repeated follow-up?
- Please write a short executive email summarizing the following situation:
Experience:
- Operations & Executive Support Manager: 3 years (Preferred)
Location:
- Ahmedabad, Gujarat (Required)
Work Location: In person
📌 Operations & Executive Support Manager (Ahmedabad)
🏢 Overlook Global
📍 Ahmedabad