- Handle customer queries through voice and non-voice channels.
- Provide prompt, accurate, and professional customer support.
- Resolve customer concerns and ensure high customer satisfaction.
- Maintain records of customer interactions and follow-up activities.
- Escalate complex issues to the appropriate team when required.
- Meet quality and productivity targets.
Requirements
- Excellent verbal and written communication skills.
- Good customer handling and problem-solving abilities.
- Basic computer knowledge and typing skills.
- Ability to work in rotational shifts.
- Ability to work in a fast-paced workplace.
- Freshers and experienced candidates are welcome to apply.
Work Schedule
- 5 Days Working
- Rotational Shifts
- Rotational Week Off
Who Can Apply?
- Freshers looking to start their career in customer support.
- Experienced candidates from Voice Process, Customer Service, Chat Support, Email Support, or Customer Care backgrounds.
- Graduates and Undergraduates can apply.
- Candidates with fluent English communication skills preferred.
Apply now and take the next step in your customer support career!
Regards
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Support Associate (Mumbai)
🏢 Being & Brand
📍 Mumbai
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