Company: KMA GLOBAL Training & Certification Services LLP
Location: Ghaziabad, Delhi NCR
Employment Type: Full-time, Permanent
Work Mode: On-site, with client visits and business travel as required
Experience: 4–8 years in B2B Business Development / Sales
Compensation: Competitive fixed salary + performance-based incentives, commensurate with experience and demonstrated results

About KMA GLOBAL

KMA GLOBAL is a professional services organization specializing in Product Certification & Registration, Management System Certification & Training, Regulatory Compliance, and related technical services.

We support domestic and international manufacturers, importers, exporters, and businesses in navigating regulatory and certification requirements.

As part of our business expansion, we are looking for an experienced and result-oriented Business Development Manager who can drive new client acquisition, strengthen customer relationships, and contribute directly to revenue growth.

Role Overview

We are seeking a proactive, commercially driven Business Development Manager capable of independently identifying business opportunities, building a qualified sales pipeline, and converting prospective clients into long-term customers.

The ideal candidate should have experience selling B2B professional, technical, certification, or compliance-related services.

This is a business acquisition and revenue-generation role, not merely a lead coordination or client relationship management position.

Key Responsibilities

1. Recent Business Acquisition

- Identify and acquire new clients across manufacturing, import/export, industrial and other relevant sectors.
- Independently generate business opportunities through market research, prospecting, cold outreach, networking, referrals and direct client engagement.
- Identify decision-makers and develop relationships with business owners, manufacturers, compliance teams and other relevant stakeholders.
- Explore new markets, industries and strategic partnership opportunities.
- Develop and execute structured business development strategies to achieve revenue targets.

2. Lead Management & Sales Conversion

- Take ownership of qualified inbound enquiries generated through the website, digital marketing, referrals and other channels.
- Conduct discovery discussions to understand customer requirements, urgency,



commercial expectations and decision-making processes.
- Convert qualified enquiries into business through structured follow-ups, effective communication and consultative selling.
- Handle customer objections, including pricing, service scope and competitive alternatives.
- Maintain accountability for opportunity progression and deal closure.

3. Techno-Commercial Coordination & Negotiation

- Collaborate with the Operations Team to understand technical requirements and develop appropriate service proposals.
- Present the value, scope and commercial terms of KMA GLOBAL's services to prospective clients.
- Lead commercial discussions, negotiations and contract closure within approved pricing policies.
- Clearly communicate the value of professional expertise, technical support and structured service delivery.

4. Market Development & Competitive Intelligence

- Identify emerging demand for product certification, registration, regulatory compliance and management system services.
- Monitor market opportunities, competitors, industry developments and customer expectations.
- Recommend approaches to improve market penetration, service positioning and business acquisition.
- Build a sustainable pipeline of new customers rather than relying solely on existing contacts or referrals.

5. Sales Pipeline Management & Reporting

- Maintain accurate records of prospects, sales activities, proposals, follow-ups and conversion status in the company's CRM or lead management system.
- Develop monthly and quarterly sales plans, forecasts and pipeline reports.
- Analyze unsuccessful opportunities and recommend improvements to conversion performance.
- Coordinate with Marketing, Operations and Leadership to improve business development effectiveness.

Required Qualifications & Experience

- Bachelor's degree in Business Administration, Marketing, Engineering or a related discipline. An MBA is an advantage.
- 4–8 years of proven experience in B2B business development, consultative sales or technical service sales.




- Demonstrated success in independent client acquisition, sales pipeline development, commercial negotiations and revenue generation.
- Experience dealing with manufacturers, industrial clients or corporate customers.
- Strong communication, negotiation, presentation and relationship-building skills.
- Ability to work independently with a structured, target-driven approach.
- Familiarity with CRM systems, sales reporting and pipeline management.

Preferred Industry Experience

Candidates with business development experience in one or more of the following industries will be preferred:

- Product Certification & Registration — BIS, ISI Mark, CRS, FMCS, Scheme X or similar regulatory schemes.
- Management System Certification, ISO Standards & Training.
- Testing, Inspection & Certification (TIC).
- Regulatory Compliance and Technical Consultancy.
- Industrial Testing Laboratories or other technical B2B professional services.

Relevant B2B technical or professional services sales experience may also be considered, even without direct certification-industry experience.

Key Performance Indicators (KPIs)

Performance will be measured through:

- New clients acquired and revenue generated.
- Qualified sales pipeline created independently.
- Lead-to-customer and proposal-to-customer conversion rates.
- Achievement of agreed monthly and quarterly revenue targets.
- Sales pipeline accuracy, follow-up effectiveness and sales-cycle management.
- New business opportunities developed across targeted industries.

What We Are Looking For

We value professionals who demonstrate:

- A proactive new-business acquisition mindset.
- The ability to build business through structured prospecting and market development.
- Commercial ownership from lead qualification through successful closure.
- Confidence in selling value rather than competing only on price.
- Accountability, initiative and a results-oriented approach.

How to Apply

Interested candidates can share their updated resume at [email protected].

Email Subject: Application – Business Development Manager

Website: https://kmagc.com

Join KMA GLOBAL and contribute to the growth of a specialized certification and regulatory compliance services business.

Pay: ₹20,000.00 - ₹90,000.00 per month

Benefits:

- Health insurance

Work Location: In person

📌 Business Development Manager (Kaushambi)
🏢 KMA Global Training & Certification Services
📍 Kaushambi