We are seeking a energetic & enterprising endividual for Student Outreach & Counselling to engage with students and provide first-level counselling on abroad studies. Reaching out to prospective students, explaining services we offer and scheduling a counselling session with the Founder & CEO (either virtual or in-person) will be the key role. Thereafter, following-up strategically to convert the students for the admission & application process is the ultimate goal.
Key Responsibilities
· Provide basic guidance to students about studying abroad, including university options, country preferences and application timelines.
· Engage in meaningful conversations to understand students’ interests, needs, and aspirations for studying abroad.
· After students have met the Founder & CEO for a personalized counselling session, having a good follow-up strategy to keep them warm and eventually obtaining their documents required for applications.
· Build trust and credibility with prospective students during conversations.
· Maintain accurate and detailed records of student interactions and feedback in CRM & Google Sheets.
Qualifications & Skills
· Bachelor's degree in business, marketing, management, commerce or a related field
· 2+ Years of experience in outreach & counselling within a study abroad company is mandatory
· Experience with destinations Australia, UK & Ireland is a plus
· Excellent verbal communication skills in English and Hindi (additional local languages are a plus)
· Goal-oriented and motivated to achieve conversion targets.
· Confident, proactive, empathetic, and persuasive.
· Familiarity with CRM software will be an advantage.