WE ARE HIRING – COLLECTION OPERATIONS MANAGER

Industry: BPO / Collections
Experience: Minimum 10 Years
Salary Budget: ₹15 LPA – ₹20 LPA
Work Location: Bengaluru & Mysuru, Karnataka

We are looking for an experienced and result-oriented Collection Operations Manager with a strong background in BPO collections to lead and manage collection operations, drive business performance, and achieve operational targets.

Key Responsibilities

- Manage end-to-end collection operations for BPO processes.
- Lead, mentor, and motivate collection teams to achieve business targets.
- Monitor collection performance, productivity, recovery rates, and operational KPIs.
- Develop and implement effective collection strategies to improve recovery and reduce delinquency.
- Manage team performance, quality, compliance, and customer escalations.
- Prepare and analyze MIS reports, dashboards, and performance metrics.
- Coordinate with clients and internal stakeholders to ensure smooth operations.
- Identify process improvements to enhance efficiency and overall business perfor





Required Skills & Qualifications

- Minimum 10 years of experience in BPO collections.
- Proven experience in managing collection operations and large teams.
- Strong leadership, communication, analytical, and problem-solving skills.
- Excellent knowledge of collection strategies, performance metrics, and process management.
- Ability to achieve business targets and manage client relationships.

Compensation & Advantages

- CTC: ₹15,00,000 – ₹20,00,000 per annum.
- Opportunity to lead collection operations in a reputed BPO environment.

Interested candidates who meet the above criteria are requested to share their updated CV via WhatsApp.

Contact Number: +91-XXXXXXXXXX

Please mention “Collection Operations Manager” while sharing your CV.

Share this opportunity with suitable candidates!

Pay: ₹150,000.00 - ₹200,000.00 per year

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Operations Manager (Jayanagar)
🏢 Traek Info India Services
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