We are looking for a confident, organised and customer-focused executive to handle sales enquiries, follow up with customers and support our steel sales team.
Key Responsibilities
- Call prospective customers, dealers and contractors to understand their steel requirements.
- Handle incoming enquiries over calls and WhatsApp.
- Share approved quotations and follow up to convert enquiries into orders.
- Maintain customer records, enquiry details and follow-up schedules.
- Coordinate with sales, accounts and operations teams for order processing and customer updates.
- Reconnect with existing customers to generate repeat business.
- Share daily reports on calls, enquiries, follow-ups and orders.
Requirements
- Preferably 1–3 years of experience in telecalling, inside sales or customer handling.
- Good communication skills in Hindi and basic English.
- Confidence in follow-ups, customer conversations and closing sales.
- Working knowledge of WhatsApp Business, Excel and basic computer applications.
- Experience in steel, cement, construction materials or B2B sales is preferred.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Application Question(s):
- Have you handled customer enquiries, shared quotations and followed up to convert leads into orders?
- Are you available to work full time from our Delhi office?