Job Title: Senior Customer Service Executive - International Voice Process
Location: Mumbai, Maharashtra
Salary: Rupees 4,00,000 LPA (Approximately 27,000 monthly in-hand) + Upto 3,000 night shift allowance
Job Type: Full time

Key Highlights

- Experience: Minimum 6 months of experience in an International Voice Process is required.
- Joining: Immediate joiners are highly preferred.
- Shifts: Rotational shifts with a 5-day work week.
- Offs: 2 rotational week-offs.
- Education: Both graduates and undergraduates are eligible to apply.
- Transport: Cab facilities are provided for transport.
- Location: Job location is Mumbai.

Roles and Responsibilities

- Communication: Handle customer queries professionally through international voice calls.
- Resolution: Provide timely, accurate, and effective resolutions to customer concerns.
- Quality:



Deliver exceptional customer service while maintaining high call quality standards.
- Documentation: Document all customer interactions accurately in the internal system.
- Compliance: Follow company policies, process guidelines, and quality standards.
- Customer Experience: Ensure a positive customer experience through excellent verbal communication.

How to Apply
If you meet the requirements, please apply directly through Indeed or reach out to us using the contact details below:

- Email: [email protected]
- WhatsApp: +91-XXXXXXXXXX

Pay: ₹350,000.00 - ₹400,000.00 per year

Work Location: In person

📌 Sr. Customer Service Executive (Mumbai)
🏢 Outpace Consulting Services
📍 Mumbai