We are looking for an experienced Sr. Service Engineer to handle installation, commissioning, maintenance, troubleshooting, and repair of concrete batching plants and Self-Loading Concrete Mixers (SLCM).
Required Skills
- Strong hands-on experience with concrete batching plants and SLCM.
- Valuable knowledge of hydraulics, electrical systems, diesel engines, PLCs, and control panels.
- Ability to independently diagnose and resolve complex technical problems.
- Strong customer-handling, communication, and team coordination skills.
- Willingness to travel to customer locations as required.
Key Responsibilities
- Handle installation, commissioning, servicing, and maintenance of batching plants and SLCM.
- Diagnose and troubleshoot mechanical, hydraulic, electrical, and control system issues.
- Perform preventive maintenance and breakdown repairs at customer sites.
- Attend customer complaints and ensure timely resolution of technical issues.
- Guide service technicians and provide technical support to customers.
- Coordinate with the Service Manager for spare parts and service planning.
- Prepare service reports and maintain equipment service records.
- Train customers and operators on machine operation, maintenance, and safety.
- Ensure customer satisfaction and minimize equipment downtime.