LaunchBridge Global India Private Limited is hiring a Programme Manager – Education Operations to lead and coordinate the delivery of our education programmes in Kerala.

The role will be responsible for overseeing outreach execution, school coordination, student registration workflows, programme operations, exam delivery, internal reporting and day-to-day team performance. The Programme Manager will work closely with the Managing Director and coordinate across outreach, operations and field-support functions.

Key Responsibilities

- Oversee the end-to-end operational delivery of education programmes from school outreach through registration, assessment/exam execution and completion.
- Supervise and coordinate the Outreach Team, Programme & Operations Coordinator and field-support staff.
- Monitor school outreach activity, follow-up status, registrations, reconciliation and programme readiness.
- Ensure schools, students and internal teams receive timely and accurate communication.
- Review daily and weekly team reports and identify delays, missing information, operational gaps or performance issues.
- Maintain oversight of the central school/programme pipeline and ensure agreed next actions are completed.
- Coordinate the handover of confirmed schools from outreach and registration into examination/programme delivery.
- Oversee exam schedules, student lists, invigilator requirements, materials, venue coordination and operational checklists.
- Ensure accurate documentation, reporting and record management across all programme activities.
- Monitor approved field expenses,



operational costs and supporting documentation in coordination with the Programme & Operations Coordinator and Accounts function.
- Coordinate with vendors, transport providers, printing partners and other approved service providers.
- Support recruitment, onboarding, training and performance monitoring of programme-related staff.
- Establish and improve SOPs, checklists, reporting systems and internal controls.
- Resolve routine operational issues independently and escalate major commercial, financial, legal or strategic matters to the Managing Director.
- Maintain qualified relationships with school authorities and support the team in handling important institutional communications where required.
- Prepare regular operational and performance updates for management.
- Support expansion planning as programmes move into additional zones, districts or new operational areas.
- Ensure staff comply with company policies, confidentiality requirements, data-protection procedures and approved operational processes.

Requirements

- Bachelor’s degree in Business Administration, Management, Commerce, Education Management, Operations or another relevant discipline.




- Minimum 3 years of relevant professional experience, with preference for candidates who have experience managing teams or coordinating multi-step operations.
- Experience in education, institutional operations, programme management, admissions, field operations, customer operations or similar sectors preferred.
- Solid leadership, coordination and problem-solving ability.
- Ability to manage multiple staff members and follow up on tasks until completion.
- Strong organisational and documentation skills.
- Good communication skills in Malayalam and English.
- Comfortable communicating with schools, employees, parents, students, vendors and external stakeholders.
- Good working knowledge of Microsoft Office, Google Workspace, Excel/Google Sheets, email and digital reporting tools.
- Ability to analyse operational information and identify performance or process issues.
- Willingness to travel to schools, programme venues and exam locations when required.
- High level of professionalism, confidentiality, reliability and accountability.
- Ability to work in a growing SME environment where responsibilities may evolve as operations expand.

Candidate Location

Candidates from anywhere in Kerala may apply, provided they are willing to relocate to Thiruvananthapuram.

Job Type: Full-time, In-person
Location: Thiruvananthapuram, Kerala
Salary: ₹30,000–₹40,000 per month, depending on experience and suitability.

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Programme Manager – Education Operations (Thiruvananthapuram)
🏢 LAUNCHBRIDGE GLOBAL INDIA PRIVATE
📍 Thiruvananthapuram