Job Title: IT Administrator

Working days: Monday to Friday (+Alternate Saturday in a month)
Location: 201-202, Time Square 1, Near Bhagban Party Plot, Thaltej, Ahmedabad
Employment Type: Full-time

Job Summary

We are seeking a reliable and detail-oriented IT Administrator to support and maintain our technology infrastructure in a fast-paced immigration services environment. The ideal candidate will ensure system reliability, data security, and smooth day-to-day IT operations while supporting staff handling sensitive client and government data.

Key Responsibilities

- Manage, maintain, and monitor IT systems, servers, networks, and cloud platforms
- Provide day-to-day technical support to staff (hardware, software, email, VPN, printers, case management systems)
- Administer user accounts, permissions, and access controls in compliance with data privacy and security requirements
- Ensure secure storage, backup, and recovery of sensitive immigration and client data
- Maintain and update immigration case management software and document management systems
- Implement cybersecurity best practices (firewalls, antivirus, encryption, MFA, patch management)
- Monitor system performance and troubleshoot network or application issues
- Maintain IT documentation, policies, and standard operating procedures
- Coordinate with external vendors, software providers, and consultants as needed
- Support onboarding and offboarding of employees (system access, devices, security compliance)




- Ensure compliance with relevant data protection laws and confidentiality requirements

Required Qualifications

- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
- Proven experience as an IT Administrator, System Administrator, or similar role
- Strong knowledge of Windows/Mac OS, Microsoft 365, networking, and cloud services
- Experience managing user accounts, permissions, and security policies
- Familiarity with data protection, privacy, and compliance standards
- Strong troubleshooting and problem-solving skills
- Excellent communication and organizational abilities

Preferred Qualifications

- Experience working in immigration, legal, or professional services environments
- Knowledge of immigration case management systems or legal document workflows
- Experience with cybersecurity tools and compliance audits
- Certifications such as CompTIA Network+, Security+, Microsoft, or similar

Key Skills

- IT Infrastructure Management
- Network & Systems Administration
- Cybersecurity & Data Protection
- Technical Support & Troubleshooting
- Documentation & Process Improvement
- Attention to Detail & Confidentiality

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

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