The Inside Sales Executive (Telecaller) at NICMAR will be responsible for driving student enrolments by actively engaging with leads through phone calls, follow-ups, and strategic communication. The primary objective is to convert leads into applicants, ensure their participation in entrance exams, and ultimately secure admissions. This role is crucial in building and maintaining a robust lead funnel, directly contributing to NICMAR’s growth in student registrations.
Key Result Areas (KRAs):
1. Lead Engagement and Conversion:
o Conduct rigorous calling to engage with leads from the lead bank.
o Effectively communicate NICMAR’s value proposition to prospective students.
o Drive conversions from leads to applications and final admissions through consistent follow-ups.
2. Follow-up and Relationship Building:
o Ensure timely and persistent follow-ups with all leads to maintain high engagement levels.
o Build strong relationships with prospective students to understand their needs and address any concerns.
o Assist students in navigating the application and admission process, providing necessary guidance and support.
3. Entrance Exam Participation:
o Persuade and ensure maximum participation of prospective students in NICMAR’s entrance exams.
o Track and follow up with applicants to confirm their exam participation.
o Address any queries or obstacles that may hinder participation in the exams.
4. Lead Funnel Management:
o Maintain and manage a structured lead funnel to track the status of each lead.
o Regularly update the CRM system with lead information, call notes, and follow-up details.
o Analyze funnel data to identify trends, challenges, and opportunities for improving conversion rates.
5. Target Achievement:
o Meet or exceed daily, weekly, and monthly call and conversion targets.
o Consistently strive to improve personal performance metrics related to lead engagement and conversions.
o Work closely with the sales and admissions teams to align efforts and achieve overall enrollment goals.
6. Reporting and Feedback:
o Provide regular reports on call activity, lead status, and conversion rates to the sales manager.
o Offer feedback on the quality of leads and suggest improvements to the lead generation process.
o Participate in team meetings to discuss challenges, share insights, and contribute to the development of sales strategies.
Job Type: Full-time
Pay: ₹300,000.00 - ₹420,000.00 per year
Work Location: In person
📌 Admission Counsellor (Shamirpet)
🏢 NICMAR University of Construction Studies
📍 Shamirpet
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