- Handle incoming leads and patient enquiries through calls and WhatsApp.
- Understand the patient's requirements and provide appropriate information about our Ayurveda treatments and packages.
- Follow up regularly with interested leads and maintain proper communication.
- Explain treatment plans, packages, pricing, duration, and hospital facilities clearly.
- Convert leads into consultations, admissions, or treatment bookings.
- Maintain daily follow-up and conversion records.
- Coordinate with the doctors, patient care and operations teams whenever required.
- Handle objections related to treatment cost, duration, location, etc., professionally.
- Ensure timely follow-up with old and pending leads.
- Achieve monthly sales and conversion targets.
- Maintain a positive and professional relationship with patients.
- Update CRM/lead management system with accurate call and follow-up details.
Requirements
- Minimum 1–2 years of experience in sales, telecalling, healthcare, or patient counselling preferred.
- Experience in Ayurveda/Healthcare sales will be an advantage.
- Good communication and convincing skills.
- Comfortable speaking with patients over phone and WhatsApp.
- Solid follow-up and negotiation skills.
- Target-oriented and confident personality.
- Basic knowledge of MS Excel/Google Sheets and CRM.
- Ability to handle multiple leads and follow-ups efficiently.
Preferred Candidate
Candidates with prior experience in Ayurveda, Panchakarma, hospitals, wellness, healthcare, or medical sales will be preferred.
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement