- Managing student admissions, enquiries, registrations and onboarding
- Maintaining student records, attendance, batch allocations and databases
- Coordinating class schedules, teacher schedules, substitutions and studio requirements
- Communicating professionally with students and parents regarding classes, fees, examinations, rehearsals and academy updates
- Following up on fee payments and coordinating with the accounts team for accurate records
- Handling administrative requirements for examinations, workshops, performances and other academy events
- Coordinating costumes, rehearsals, venues, vendors and other logistics when required
- Managing documentation, invoices, receipts and general office records
- Overseeing day to day functioning of the academy and ensuring that systems and processes are being followed
- Working closely with teachers and the management team to resolve operational issues efficiently
- Taking initiative in identifying gaps in existing processes and helping us build more organised and scalable administrative systems as the academy grows