- Make outbound calls to students and potential candidates regarding courses and admission opportunities.
- Handle incoming enquiries through calls, WhatsApp, and other communication channels.
- Understand students' educational background, career goals, and course requirements.
- Counsel students and recommend suitable courses/programs.
- Explain course details, fees, eligibility, duration, perks, and career opportunities.
- Follow up with interested candidates and maintain regular communication.
- Convert leads into successful admissions/enrolments.
- Achieve monthly calling, counselling, and admission targets.
- Maintain accurate records of leads, follow-ups, and admissions.
- Coordinate with the HR/Admission team for documentation and admission processes.
- Handle candidate queries professionally and build good relationships with students.
- Support promotional activities and generate new course enquiries when required.
Required Skills:
- Good communication and convincing skills.
- Strong interpersonal and counselling skills.
- Comfortable with telecalling and sales.
- Target-oriented and self-motivated.
- Ability to handle objections and follow-ups.
- Basic knowledge of MS Excel/Google Sheets and CRM tools.
- Good Hindi/Punjabi communication; English communication will be an advantage.
- Fresher and experienced candidates can apply.