- Verify customer documents such as Aadhaar cards, PAN cards, identity proofs, address proofs, and educational certificates.
- Check the accuracy and completeness of submitted documents.
- Identify incorrect, missing, expired, or suspicious documents.
- Enter and update customer information in the company database or system.
- Contact customers to request missing documents or clarification.
- Maintain proper records of verified documents.
- Follow company policies, data privacy rules, and verification procedures.
- Coordinate with the operations and back-office teams.
- Prepare daily verification reports and maintain documentation.
- Complete verification tasks within the assigned deadlines.